After hours, too

Your customers write at 23:47.Natural Karuva answers.

An assistant that replies on WhatsApp, email and your website chat using your business's own information, books appointments in your calendar with no double bookings and passes the conversation to you when a person is needed.

Natural Karuva home: today's appointments, completed services, cancellations, estimated revenue and weekly chart

Built for beauty, wellness and health businesses that work by appointment

  • Hair salons
  • Barbershops
  • Beauty salons
  • Nail studios
  • Lash and brow studios
  • Massage and spas
  • Dental clinics
  • Physiotherapy
What Natural Karuva is

The AI receptionist that never leaves a message unanswered

All in one place: it answers your customers, books appointments in your calendar and lets you know when a person is needed. For hair salons, barbershops, beauty salons, nail and lash studios, spas, dental clinics and physiotherapy.

Salon owner relaxing on her sofa at night, calmly checking on her phone that the appointment is confirmed
23:47 · your business is still answering
  • 3channels: WhatsApp, email and web
  • 8beauty and health industries
  • 3languages: Spanish, English and Arabic
  • 24/7answering your customers
Who it's for

For businesses that live by their calendar

Beauty, wellness and health: places where your hands are busy right when a customer writes.

Illustrative images.

Why Natural Karuva?

Built to fix that

If you lose customers because you can't reply in time, repeat the same answers all day or juggle a messy calendar, this is for you.

Hairdresser with her hands busy applying colour while her phone lights up on the counter
  • New WhatsApp · 23:47Answered by Natural Karuva
  • Appointment confirmedSat 10:00 · Cut and colour
  • A person is neededAsking about a hair dye allergy
  • Unanswered WhatsApps

    Replies right away, even when your hands are busy.

  • The same questions, a hundred times

    Prices, opening hours and questions answered with your business's information.

  • A calendar in three places

    One calendar with real free slots and no double bookings.

  • After hours

    Answers at night and on holidays, and passes you anything sensitive.

How it works

Up and running in 3 steps

We install it and train it on your business. It usually takes one or two weeks, with nothing technical for you to do.

A salon team laughing together by the reception desk at the end of the day
We train it with your team
  1. Step 1We tell it about your business

    Services, indicative prices, opening hours, policies and your most common questions. It can read your website, PDFs and spreadsheets.

  2. Step 2We connect your channels

    Your WhatsApp (you can keep using it on your phone), your email and your website chat. Everything arrives in one inbox.

  3. Step 3It answers and books

    Replies instantly, any time, offers real free slots and books them. When something is sensitive, it passes it to you with a summary.

Features

Everything your front desk needs

It answers, books, learns your business and tells you when a person is needed. This is the real app, not a mock-up.

  • One inbox for everything

    WhatsApp, email and your website chat in one place, with voice notes transcribed.

    Natural Karuva screenshot: One inbox for everything
  • No double bookings

    Offers real slots, books, reschedules and sends reminders. Every status with its own colour.

    Natural Karuva screenshot: No double bookings
  • Knows what your business knows

    Learns from your documents and FAQs. If it doesn't know, it doesn't make it up.

    Natural Karuva screenshot: Knows what your business knows
  • A person when it matters

    Passes you the conversation with the reason and alerts you on your phone instantly.

    Natural Karuva screenshot: A person when it matters
  • Clear numbers

    Hours saved, services done, cancellations and estimated revenue.

    Natural Karuva screenshot: Clear numbers
  • Email in the same thread

    Gmail, Outlook or your usual provider: reads attachments and drafts the reply.

    Natural Karuva screenshot: Email in the same thread
  • Your agent, your way

    Tone, instructions by section and tests before going live, with the cost of each reply.

    Natural Karuva screenshot: Your agent, your way
  • A profile for every customer

    History, appointments, tags and their conversations from every channel together.

    Natural Karuva screenshot: A profile for every customer
  • Your channels, connected

    Official Meta WhatsApp, email and website chat. You can keep using WhatsApp on your phone.

    Natural Karuva screenshot: Your channels, connected
Every feature, one by oneExpand

Answers on every channel

  • WhatsApp through Meta's official API, and you can keep using the number on your phone
  • Email from Gmail, Outlook or your usual provider, in the same thread
  • Chat for your website, with one line of code
  • One inbox with filters, tags, internal notes and assignment
  • Listens to voice notes and replies with a voice note
  • Understands photos, PDFs, Word and Excel files customers send

Bookings with no double bookings

  • Offers real free slots and books, reschedules or cancels
  • Staff, treatment rooms or surgeries, each with their own hours
  • Duration, buffer between appointments and number of people per service
  • WhatsApp reminder with «Confirm» and «Cancel» buttons, or by email
  • At a glance: confirmed, completed, cancelled and no-shows

Knows what your business knows

  • Learns from your documents and FAQs, and cites the source
  • If it doesn't know, it says so and offers a person: it never makes up prices
  • Instructions by section and a draft generated from your website
  • Spanish (from Spain), English and Arabic; answers in the customer's language
  • Tests before going live, with the cost and time of each reply

A person when it matters

  • Hands over on keywords, sensitive topics or when the customer asks
  • Alert in the dashboard, on your phone and by email, with the reason
  • If someone on your team writes, the AI steps aside in that conversation
  • Different messages during and outside opening hours

Clear numbers

  • «What it saved you»: hours, after-hours replies and AI bookings
  • Home with today's appointments, services done, cancellations and estimated revenue
  • Chart of the last 8 weeks and the month's top services
  • Reports: % solved by the AI, handovers and first human reply
  • AI cost and monthly WhatsApp estimate

Security and compliance

  • AI notice in the first message (EU AI Act)
  • Opt-out with «STOP», configurable retention and data deletion
  • Export a contact's data and legal pages listing your processors
  • Roles for your team, two-step verification and activity log
  • Encrypted keys and a dedicated installation: your data never mixes with anyone else's

Connects to what you already use

  • HTTP tools for n8n, your CRM or your management software
  • The agent knows who the customer is when it uses them: each customer only sees their own data

In your pocket

  • Installs as an app on your phone and computer
  • Instant alerts for every handover, even with the app closed
Channels

Everything in one place

Natural Karuva sits where your customers already write to you, answers them and leaves everything in your inbox and your calendar.

  • WhatsApp
  • Gmail
  • Outlook
  • Website chat
  • Voice notes
  • Your calendar
  • n8n and your CRM
  • Phone alerts
“Hi, do you have a slot on Saturday morning for a cut and colour?” — “Hi Emma! I have 10:00 or 11:30 with Lucía. Shall I book one for you?”
Example conversation · answered at 23:47 by Natural Karuva
Industries

Made for your kind of business

Ready for 8 industries, with their usual services, their way of talking and what must always go to a person. Pick yours.

Hairdresser applying colour to a client while her phone lights up on the counter

Today, in hair salons

«With your hands in hair colour, you can't pick up the phone.»

  • WhatsApps left unanswered in the middle of the day
  • Clients who ask the price of highlights and never come back
  • Empty slots after a last-minute cancellation

With Natural Karuva

24/7answering

  • Answers indicative prices and how long each service takes
  • Offers real slots with each stylist and books them
  • Reschedules or cancels the client's own appointment and frees the slot
Book a demo for hair salons

How it answers

Do you have a slot for a cut and colour on Thursday afternoon?23:47

Yes: Thursday at 16:30 with Marta or 18:00 with Carlos. A cut and colour takes about 2 hours. Which suits you best?23:47

Example conversation and illustrative image. Replies come from each business's own information and calendar.
FAQ

What people ask us before getting started

Do I have to stop using WhatsApp on my phone?

No. With the Kapso connection (coexistence) you keep using the WhatsApp Business app on your phone and, if you write yourself, the AI steps aside in that conversation. If you'd rather have a number just for the AI, we connect it directly to Meta.

What if the AI doesn't know something or gets it wrong?

It only answers with your business's information. If it doesn't have it, it says so and offers a person; it never makes up prices or opening hours. You decide which topics always go to someone on your team.

Are my data and my customers' data safe?

Each business has its own installation and its own database. Keys are stored encrypted, and there are roles, two-step verification, an activity log and tools to export or delete a customer's data.

How long does it take to get started?

Usually one to two weeks, depending on how quickly we get access to WhatsApp and email. We handle the installation and setup.

Which languages does it speak?

Spanish (from Spain), English and Arabic. It replies in the language it's written to, voice notes included.

How much does it cost?

It depends on your channels, your message volume and what needs connecting. In the demo we look at your case and give you a fixed price.

Stop losing customers because nobody answered. Book your demo.

In 30 minutes we show you how it would answer your customers, with your services and your opening hours, and give you a fixed price for your case.

WhatsApp or your email will open with your details filled in; nothing is sent until you confirm. You can also write to hello@angaheagency.ai or call +34 651 951 351.